Little Pea Bows RETAIL POLICIES
Orders are accepted via our secure shopping cart.
Order payment is submitted via PayPal. A PayPal account is not needed to complete checkout.
Due to the handmade nature of all products, orders ship within 14 business days of receipt.
NOTE: During sales and specials orders ship within 3-4 weeks of receipt.
We will not cancel, credit or issue a refund for any portion of an order due to production times, please keep this timeline in mind when placing your order.
If you need your order by a certain date please contact us first and we will be happy to quote you a ship date prior to placing your order.
When ordering "choose your own color" items....
You MUST include your color choices for each item, if a color choice is not given a refund will be issued for that item.
BACK-ORDERED AND/OR OUT OF STOCK ITEMS
We try very hard to keep our current inventory of ribbon and supplies updated; in the rare occurence a particular ribbon/supply is out of stock a refund will be issued for that item.
All orders are shipped via USPS.
Domestic First Class Mail w/ Delivery Confirmation $3.95
Domestic Priority Mail w/ Delivery Confirmation $7.95
Domestic Express Mail w/ Delivery Confirmation $39.95
International Priority $21.95
Local Pick-Up FREE - Regular production times apply, an email will be sent when order is ready for pick-up
Please be advised, international orders can take 2-4 weeks to arrive at their destination after shipped.
We have no control over the travel time or custom process.
We want you to be happy with your purchase.
Please contact us within 3 days of receiving your purchase if there is an issue with your purchase. At this time we will gladly offer a refund or exchange upon return of your items.
Refunds will NOT be issued for any custom purchases. "Choose your own color" combinations are considered custom products.
HOURS OF OPERATION
Monday - Friday: 9am - 4pm
CLOSED Saturday, Sunday, Postal Service Observed and National Holidays
Last updated: Sunday, March 3rd, 2013; 4:30pm